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Our programs and engagements always focus on increasing employee engagement and building a culture of service. When organizations increase engagement...

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We offer a viewpoint that underlies all of our best practices, analytics, training, and support.

We start by listening. Our engagement approach is designed to make sure we fully understand each client's situational need.


Rick Miller founded PRO356 Consulting to help organizations enhance communications, improve productivity, and increase profitability. Pro356 utilizes Greenleaf's principles of Servant Leadership to execute its mission to improve people and organizations.

Today’s leaner organizational structures are absolutely necessary to insure strategic viability. The uncertain cost of personnel has led to increasing use of independent contractors as a model for growth and flexibility. Yet, as the business cycle improves, the desire to remain “lean” can put a strain on the existing team and lead to a decrease in productivity and profitability. PRO356 starts by analyzing existing personnel to maximize communication and teamwork. The consulting team then focuses on organizational structures necessary for increasing teamwork and productivity. Finally, PRO356 benchmarks all activity to profitability, both short and long-term. Additionally, the company offers full time CLO capabilities for growing organizations on a part time budget.

Pro356 Consulting, Llc Employee Engagement Coaching

Customer Service Training