Pro356 Consulting, LLC- Employee Engagement Coaching
Customer Service Training


Rick Miller, President & CEO, has over 30 years experience working in both public and private companies in financial, operational, and administrative roles.  He has served as CFO for companies in the wide variety of sectors including medical practices, manufacturing and distribution, real estate, advertising, and recreation.  He has also served as COO for a fast food operation in Oregon and Washington.  As CEO of a venture-capital backed fitness technology company, he secured private placement financing and a national distribution agreement with specialty retailer.  Rick co-founded The Arcus Group, a regional management consulting firm with offices in San Francisco, CA and Bend, Oregon.  He holds a non-active CPA certificate and received his MBA from Harvard University.  When not consulting or speaking to groups, Rick is always working on continuous improvement. He recently completed Gallup Inc.'s High Performance Management Course and The Leadership Trust's Personal Leadership Development Program. Rick also serves as the Executive Instructor for the Young Entrepreneur Academy in Foley, Alabama.

Rick founded PRO356 Consulting to help organizations enhance communications, improve productivity, and increase profitability.


Amy Elliot has over 15 years speaking and training experience.  She is the instructor for Faulkner State Community College’s Five Star Southern Hospitality certification program and serves as a business counselor and trainer at the Baldwin Business Support Center. 

Amy's professional background includes implementing a corporate university for a major rental management company, marketing and management positions in healthcare and electric utilities, and corporate training for a national employment agency.  She has also taught conversational Spanish and a variety of Microsoft Office courses.

Amy received her Bachelor of Science degree in Business Administration from Athens State College and Associates degree in Computer Information Systems from Shoals Community College.  She is a graduate of the Disney Institute Quality Service program and Dale Carnegie Training.  Amy is very passionate about helping others build relationships, improve communication skills, and provide superior service.