A few years ago, following the BP Oil Spill, God sent an inspiration to me in the form of a beautiful sunset on the Bay of the Holy Spirit. The bay was renam...

In Exit Planning: The Definitive Guide, John Brown, CEO of BEI, points out the value of becoming Miss Daisy. In 30 years of helping business owners develop e...

Garrett Kramer got me thinking about not thinking. His latest book, The Path of No Resistance, is a powerful argument for inside-out thinking. He argues that...

Whose day will I make with a smile? Whose side will I stay by awhile? Whose face will I silently love? Whose countenance will change when I speak the truth t...

It’s a question and an opportunity rolled into one for most of us. In working with some clients, I have noted that their industry sectors have challenging bu...

Our minds were wonderfully designed to allow us to stay alive and progress at the same time. Our limbic brain contains our subconscious mind whose primary go...

Times have changed. Breakfast is rarely a family event and eating something to settle the caffeine beverage is more the norm. We seem to worry more about our...

Employee engagement is raised whenever you encourage employee development and/or when you let people know their opinion matters. A great opportunity to do bo...

Goldsmith, a preeminent executive coach and thought leader, suggests 20 habits most successful people need to break in order to move to the highest level of ...

I have worked in several financial/administrative jobs. My brother works in sales. My wife is a teacher and her sister now works for a university. All of us ...

Here’s my current rub. When I give someone a second chance, that’s good. We all need some grace, and we all learn more from our mistakes than our successes. ...

Customer Retention Customer Retention is all about you.  To the customer, the employee is the business. Customers judge you on how you make them feel. They w...

Women always have it. Men can take it or leave it. Babies are fascinated by it. What is it? The number one leadership tool is the mirror. That’s right, the m...

Driving into Las Vegas to catch our return flight was shock therapy to get my head out of vistas and back toward the “real” world. If billboards are today’s ...

As a golfer with an inconsistent swing, I relate this common theme to hitting the sweet spot on the club. You know without ever having to look at the results...

She immediately pointed out all the reasons 2 hours don’t exist for her. All the downsizing to 30 minutes a night didn’t matter. The challenge won big time o...

This morning finds me feeling hectic and for good reason. I am facilitating a series of workshops for a client to improve their employee’s productivity throu...

Having added daily writing to my action plan this year, I sat down this chilly Saturday morning to write. What hit me (like walking outside this morning in m...

The WordPress.com stats helper monkeys prepared a 2012 annual report for this blog. Here’s an excerpt: 600 people reached the top of Mt. Everest in 2012. Thi...