rick13714Apr 25, 20132 minToo Big To CAREWhat I see is the opposite of Too Big To Fail. It’s Too Big To Care. The two largest institutions I deal with brought this home to me this week. My favorite ...
rick13714Jan 5, 20132 minYour Bibliography?Having added daily writing to my action plan this year, I sat down this chilly Saturday morning to write. What hit me (like walking outside this morning in m...
rick13714Mar 28, 20121 minFeedback and Continuous Improvementhttp://todaysleanmanufacturing.com/tlm-005-guest-interview-with-rick-miller-discussing-continuous-improvement-lean-and-kaizen/ Boy, was it wonderfully ear-op...
rick13714Mar 22, 20122 minBecoming Patient ZeroYet having a keen interest in leadership and motivation, I wonder about spreading to without what is not first spread within. Specifically, can you develop a...
rick13714Mar 19, 20122 minConnecting with Your CustomerThe way people look for, and receive, information is dramatically changing. TV and telephone have been replaced by texting and apps. Look around when driving...
rick13714Mar 15, 20122 minFree Agency and Job SecurityThe Ready to Work(“RTW”) program was designed to insure Alabama workers were “ready to work” when they started at the new high-tech Mercedes plant. Ten years...
rick13714Mar 13, 20123 minConnectingEver hear someone described as, “He/She’s got connections”? This statement usually implied the person has more connections than ability. Yet I would argue th...
rick13714Mar 4, 20122 minMetric FailuresKPI taught me a lesson I still apply today. The less you understand about a problem the more information you request. The more you know about your problem, t...
rick13714Mar 2, 20122 minTeaching the TeacherThe course offered through a community college failed to attract enough students to “make” its March schedule. Unlike businesses, schools offer products cont...
rick13714Feb 20, 20122 minA Balanced Life and Steve JobsI just finished reading Walter Isaacson’s Steve Jobs biography. Having lived in California is the 70’s and 80’s I found his covering of the events fascinatin...
rick13714Feb 17, 20122 minWhy Blog Daily?During the market plan discussion in our entrepreneurship class, Calvin asked me, “Why do you blog daily?” Good question and I sought of stumbled through an ...
rick13714Feb 16, 20122 minSize MattersI learned a valuable lesson today that reinforced Seth Godin’s premise that mass and size matters. Promoting a customer service event I have found that many ...
rick13714Feb 9, 20123 minSeeing what you hear appearToday was a great day for so many reasons. Our events are getting booked, my associate gave a great presentation to the Optimists, an entrepreneur called and...
rick13714Feb 8, 20122 minMarketing in the Bazaar WorldThinking about Godin’s “Weird” analogy and Friedman’s earlier book, From Beirut to Jerusalem, I had another weird thought. In comes the Clash singing Rock th...
rick13714Jan 26, 20121 minCreating Your Future in a Weird WorldSeth Godin believes Weird, as in individualism is cool, has replaced Mass, which is fitting in. Mass is based on selling average products to average consume...
rick13714Jan 25, 20122 minAbundanceThe counseling appointment this morning allowed me to put the practice of abundance to work today. The entrepreneur had located to our beach area and wanted ...