#attitude

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Pro356 Consulting, LLC

Oct 15, 2019
2 min

Why I believe in AA

HI, my name is Rick, and I am a success seeker. Hi Rick😊. Success is more than an outcome. While outcome is critical, the process of achieving it is the greater determinant of sustainability. And that leads me to AA. My AA is ATTITUDE + ACTION = SUCCESSFUL OUTCOME. One without the other is a recipe we see all around us. Put a great attitude on a procrastinator and what do you get? Rick the day dreamer who never achieved anything of value. Take a type A, action oriented, Rick

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Don’t Ditch It, Switch It!

Oct 6, 2019
2 min

Don’t Ditch It, Switch It!

Triggers (not Tiggers😊)! Triggers are well developed responses to certain events that almost automatically push us off the positive road and into an emotional ditch. These responses have developed over time and represent large channels in the brain synapse. And every time we allow these triggers to take the same response, the ditch gets wider and deeper. In reality, when we are driving a car and see a ditch, we develop a plan to avoid the ditch. In our subconscious mind we d

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The Big Rock in the Focus Jar

Sep 19, 2016
2 min

The Big Rock in the Focus Jar

Three key words combine to be the biggest rock in the jar of focus. And we all know that if you get the big rock in the jar, the pebbles and sand tend to fit in nicely. Lifetime – Would anyone like to compete on customer turnover? Only the scammers and spammers approach business this way. Lifetime recognizes the commitment we all want in our relationships. To think of your customer like your family changes the way you interact. Decisions become strategic first and tactical s

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Sep 5, 2016
1 min

How to have a Good Day – The day after Labor Day

When you come across information that combines behavioral science and workplace issues, share it. Here’s the first of several installments on Caroline Webb’s new book, How to have a Good Day. When you aim to stay focused on your attitude and then pay attention to your most important goals, your day brightens. #attitude #CarolineWebb #Goalsettings #RickMiller

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May 21, 2015
1 min

An Open Door vs. An Open Heart

Here’s a throwback tribute to Talking Heads with a twist. Talking Hearts always make sense. #attitude #EmployeeEngagement #ServantLeadership #teambuilding

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It’s Never Crowded on the Extra Mile

Nov 9, 2014
1 min

It’s Never Crowded on the Extra Mile

What happened is the Law of Forced Efficiency met the Law of Prior Planning. The result was a stretching of my time management skills and a positive self-awareness result. By putting myself in a position of having to be focused, my interviews went better and my anxiety subsided. Because I looked at this schedule for two days, my mind worked on it while I was sleeping and seemed to signal to me when to keep the interviews going and when I needed to wrap up and run. I was late

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Profits Thru People – Action Steps – Part I

Nov 15, 2013
2 min

Profits Thru People – Action Steps – Part I

Employee Engagement Gallup’s Survey of the American Workforce highlights the benefits of focusing on employee engagement. Moving partially engaged employees (50% of the workforce) to highly engaged results in higher profits, lower turnover, increased customer satisfaction, and lower safety cost to name a few. Harvard Business School Professors Kotter and Heskett found that focusing on culture increased profits compared to unfocused cultures by 750% and stock price by 1200%.

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Turning the Possible into Reality

Oct 29, 2013
2 min

Turning the Possible into Reality

http://www.guideposts.org/faith/bible-resources/use-your-god-given-power?utm_source=Bible-Alive&utm_medium=email&utm_campaign=2013-10-28_nl_use-your-god-given-power Use Your God-Given Power Practice faith constantly and you will cultivate the necessary power to overcome life’s difficulties. By Norman Vincent Peale We use words rather loosely because we repeat them so frequently. One such word is “power.” I decided to consult the dictionary on the subject. The Latin word from

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Optimism Gut Checks

Aug 22, 2012
3 min

Optimism Gut Checks

Good Ol Joe My optimism got a gut check. “Into every life, a little rain must fall” goes the proverb. This week has me feeling like Joe Btfsplk of the Lil Abner cartoon strip. The rain cloud is my new best friend. My 2010 SUV, bought for dependability, died un-expectantly last week as I left for a multi player power conference I had facilitated. The conference was 15 miles away. My wife left that morning for her girl friend weekend and I work 35 miles from my house filled wi

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Laughing at Myself to Make My Day

May 31, 2012
2 min

Laughing at Myself to Make My Day

And I am smiling. Seriously. Laughing at your failures, mistakes, and uh-ohs is a great way to maintain a proper perspective and keep your attitude from getting too uptight. As in sports, relaxation is necessary for peak performance. Laughing at oneself is the gateway to a great day. The best way to avoid taking oneself too seriously is to take inventory of all the things you mess up. When I do this, I am usually amazed at how well I am actually still doing. I used to get ups

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Serendipity or God Moments?

May 24, 2012
2 min

Serendipity or God Moments?

My wife had the opposite day. She was attacked by a person for no good reason when she delivered information as a voluntary committee chairperson. Given it’s also her last week of school she went to meet her girl friends for a glass of wine. She came home ready to tell me all the details of her horrible encounter and, out of the blue, suggested we go get yogurt at our local ice cream house, Gene’s Beans. Ice cream shops are in houses in Fairhope. As we were leaving, we ran i

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May 21, 2012
1 min

Intentionality with Southern Hospitality

Teaching a class on 5 Star Southern Hospitality in lower Alabama may sound redundant. It’s intentional. Here’s some thoughts on how to intentionally put into practice John Wooden’s maxim, “You cannot live a perfect day without doing something for another without thought of something in return.” #JohnWooden #Intentionality #attitude #goalsetting #Habits

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Gratitude

Apr 18, 2012
1 min

Gratitude

I find gratitude leaves me refreshed and humble. When I realize how much God has blessed me, I have the urge to share. When life starts beating me down, or things seem to be going against me, the response of expressing gratitude for beat downs and set backs opens my thoughts to new positive possibilities. Gratitude is a useful punishment I recommend to leaders and teachers. When my students, or clients, are late, I require them to give me three things for which they are grate

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Plan B

Apr 4, 2012
1 min

Plan B

John Wooden came to mind with his wisdom on Plan B. Wooden told John Maxwell the following, “Things turn out best for people who make the most of how things work out.” So Plan B started with the decision to use this hour to do something that would be useful but not part of my original schedule. Here is Plan B. Write a blog, straighten my work area, add one early morning appointment to my drive in to work and read a chapter of Acts. My workday will focus on teamwork since I fi

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Nobody Won

Mar 15, 2012
1 min

Nobody Won

Maybe it was just a fluke that nobody showed up. Apathy, nobody’s best friend must have done a number on everyone. Knowing the community like I do, I have a hard time believing nobody needed the money. Anybody could use the money yet nobody put out the effort. Burger King has help wanted signs offering $10 hour to start. Fresh from his/her scholarship win apparently nobody wants to work too. No wonder nobody likes the new immigration law. #scholarships #Apathy #attitude #moti

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Free Agency and Job Security

Mar 15, 2012
2 min

Free Agency and Job Security

The Ready to Work(“RTW”) program was designed to insure Alabama workers were “ready to work” when they started at the new high-tech Mercedes plant. Ten years and 50 locations later, the RTW is now a personal productivity program for the unemployed. Working with businesses while teaching, I noticed that, between Obama care and the flattening of the new internet competitive landscape, companies were not only not hiring FTE’s anymore. Companies were shedding long-term plans for

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If you want someone’s attention, Whisper

Mar 7, 2012
3 min

If you want someone’s attention, Whisper

One line in the presentation resonated in me down to my soul. When talking about exceeding expectations the facilitator suggested a quote from the one of their movie executives, “If you want someone’s attention, whisper.” When I heard the line, I wanted to drop to my knees and look up and shout, “God you are so good.” Luckily for everyone I didn’t. The workshop was too good to interrupt. Whisper is a term I associate with my brother, Gene Hendrix. Gene owns a tree service com

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Metric Failures – The rest of the story

Mar 4, 2012
1 min

Metric Failures – The rest of the story

I say sure and run over to bakery. Sunday night 6 pm, they are closed. I come back and we decide I should drive to our closest food market, Food Tiger. Off I drive and five minutes later I discover they are closed. I immediately drive another five minutes to Winn Dixie Supermarket and run into their bakery section. I have many choices and since I don’t know the number of attendees, I make a decision. 24 cupcakes of a variety of colors are bought and I arrive back at home for

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Moving the past forward- A Masterpiece Day

Mar 2, 2012
3 min

Moving the past forward- A Masterpiece Day

It’s Friday night and I am growing excited about the Disney Institute event we are producing Tuesday. I hope the facilitators have a line for each participants that hits them the way Seth’s hit me. I know they will learn some great ideas on quality customer service from Disney and I pray they will decide to act upon them. If no one takes action, then we produced an expensive conversation. What felt right tonight was to look back at 18 months ago and see what I thinking. What

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The Future Ain’t What It Used To Be

Feb 26, 2012
2 min

The Future Ain’t What It Used To Be

So why is worrying about the future such a big industry when the answer has been there for thousands of years? Before I forget, Eddie Money agrees with all the previous thought leaders in his classic, Baby Hold On to Me. Worry is not necessarily a bad thing. Planning is a manifestation of worry. Excessive worry is a problem for two reasons. First it robs you of the joy of the moment. Since your mind can only concentrate on one thing at a time, worry trumps out thoughts of the

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